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Gifts & Gear

FREE SHIPPING for most items over $75
FREE LOCAL PICKUP at Captivating Worlds
"At Home" Games cannot be shipped.
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Do you offer free shipping for Gifts & Gear?

Apart from “at-home” games, yes we do.  For any order that totals $75 or more in merchandise and/or gift cards, shipping is free.  In addition, any order can be picked up free at Captivating Worlds by choosing “Free Local Pickup” as your shipping option.

We do not ship “at home” games.  “At home” games must be picked up in person at Captivating Worlds during specified times.

Note the terms of special promotions as shipping may not be an option for some deals.

Will my Captivating Worlds Gift Voucher or Gift Card work in the store?

Captivating Worlds Electronic Gift Vouchers and Physical Gift Cards were originally designed for use only in our booking system.  If you wish to use a Gift Voucher or Gift Card to purchase Gifts & Gear merchandise, just let us know.  We’ll need the serial number found either on the front of the Gift Voucher or on the reverse of the Gift Card.  Just call or text us at (614) 245-4058 or email us at [email protected] and we’ll set it up for use in Gifts & Gear.

What is your return policy?

We accept returns on everything except on Gift Cards, Gift Vouchers and Experiences.  Items must be unused, not washed or damaged, and still have the Captivating Worlds tag attached.  The official return period is 14 days.  During the winter holidays, the return period is increased to 40 days.

How do I get 25% Off Gifts & Gear Merchandise?

Now through December 5, 2021, when you purchase $100 in Gift Cards, you can take 25% OFF all Gifts & Gear merchandise (except Gift Cards).  Simply purchase at least $100 in gift cards and we will send to you a special, one-time code that will give you 25% OFF all Gifts & Gear merchandise through December 5, 2021.

We will forward to you by email this special, personalized code within 24 hours of your gift card purchase.    This code is for use within the online Gifts & Gear store by December 5, 2021.

All items must be picked up in person at Captivating Worlds, New Albany – Columbus.  Shop online NOW and pickup appointments start Saturday, November 27th.

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Captivating Worlds is a Registered Trademark, Reg No 5,973,613
TeamWorlds is a Registered Trademark of Captivating Worlds LLC